Contact Us

We aim to help you as quickly and efficiently as possible, please use one of the methods below to contact our support team who will attend to your enquiry in a prompt manner:

Complaints

Central Claims Group is committed to providing good quality services. We recognise however, that we sometimes get things wrong or make mistakes. We do not look on complaints as unwanted. In fact, they may help us to see where our services or procedures might be improved. So do let us know where you feel we have made a mistake or done something which you found unsatisfactory or unacceptable. Even if you do not think your particular concern amounts to a 'complaint' we would still like to know about it. You may help us to deal with something we would otherwise overlook. To deal with this we have a complaints procedure.

We will try to resolve the problem on the spot if we can. If we can't do this, for example, because information we need is not to hand, then we will take a record of your concern and arrange the best way and time for getting back to you. This will normally be within five working days or we will make some other arrangement acceptable to you.

Please contact John Mcbride on the 0161 7630052 who will deal with your complaint. You can also write to us on the above address.

For more information on complaints please click here